The business jacket I wanted fitted. I dropped it off 16 November 2016.
I asked for my items back and will be taking my business elsewhere from here forward.
Dropped off 3 uniforms for alterations and Sgt stripes sewn on, after being asked to return 3 times past the original pick up date, they had not been touched, took them to another place
The place is a cluttered up mess. When I picked up the jacket she had her donuts sitting out that had been there for no telling how many visits I had made. The place is just a mess and they do not keep their word on when items will be ready. When she does finish items the job is sloppy and poorly handled.
I do not recommend this place. I turned in 2 pairs of shorts for minor repairs (replace a button and replace a zipper). I returned 1 week later, as instructed, for pickup and the job was not done. The lady said that they would be completed by the following Monday or Tuesday. I returned on Wednesday (13 days after I dropped the shorts off) and they still hadn't been touched?!
The dress blues jacket was just to get the inside bottom hemmed and while it is hemmed, it is not pretty by any means. I have attached the picture.
She asked for a timeline and I made the mistake of saying "no big rush."
I checked in on it a couple times a week for probably four weeks. I told her husband who it appears she runs the shop with that I needed it the following week. He said "no problem, it'll be ready in two days." Two days later I come back and she has it all apart. So I leave and come back early the next week when it was supposed to be ready and it is still all apart. I have been checking in on the phone and when I drove by about once a week with the same "come back in a few days" story. Last week on Thursday, 6 January 2017 I was told she would have it ready the next day and she was getting it ready. I gave here not only the day, but an entire week and a day and came back Friday afternoon the 13th of January. My jacket was still in pieces and she told me she lost my measurements and needed them again holding out the unstitched jacket for me to back into it. I told her to gather all the pieces of it as I am taking it elsewhere. Frustrating, but seeing what she did to the inside of my dress blues jacket I am actually relieved she did not do much with my business jacket. No telling what mess it would have been in.
Over 2 months ago, I dropped off a pair of pants to be cleaned. The service was rendered and paid for but then upon inspection, the pants had yellow highlighter spots up and down the right pocket that were not present prior to being given to Parkmore Cleaners. The owner accepted the pants for re-cleaning but was unable to get the stains out. He then said he was willing to reimburse the pants. Upon presenting him with a original receipt he said he was unable to pay me at the time because his wife ran the finance side of the business. He then said he would call when his wife has written a check. Two weeks passed and no call. I called him and he said he would be unable to reimburse the pants in full because a multitude of flaky reasons and policies I was hearing about for the first time. If solid customer service and integrity is what you are looking for in a business, Parkmore is not for you.
She certainly takes her time on alterations but the work is solid. I bring my laundry to be laundered every 2 weeks. It is always folded exactly how i ask and smells nice. The turn around on dry cleaning services is convenient.
I brought a business jacket and a Marine Corps dress blue jacket here.
Parkmore Laundry Dry Cleaning is a US Laundry based in Milton, Florida. Parkmore Laundry Dry Cleaning is located at 6188 US-90, Milton, FL 32570, USA.
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